Last updated: 2024-01-15T10:00:00Z • Draft — not legal advice.

Inspection & Valuation Policy

1. Overview

This policy outlines our comprehensive inspection and valuation process, designed to provide fair and accurate assessments of your vehicle's value based on current market conditions and vehicle condition.

2. Online Inspection Process

Our online inspection includes the following components:

2.1 Video Inspection

Comprehensive walk-around video inspection

2.2 VIN Verification

VIN verification and history check

2.3 Odometer Reading

Odometer reading and mileage verification

2.4 Document Review

Registration and ownership document review

3. On-Site Verification

Following the online inspection, we conduct a comprehensive on-site verification to confirm the vehicle's condition and provide a final valuation.

3.1 Duration

30-minute comprehensive inspection

3.2 Inspection Checklist

Our certified inspectors evaluate the following areas:

• Engine and mechanical condition
• Body and paint condition
• Interior condition and features
• Tire and brake condition
• Electrical systems
• Test drive (if applicable)

4. Valuation Methodology

4.1 Market-Based Approach

Market-based valuation using industry databases

4.2 Valuation Factors

Our valuations consider the following factors:

• Vehicle condition and mileage
• Market demand and availability
• Seasonal factors
• Regional market conditions

4.3 Final Price Logic

Final price based on physical inspection findings

5. Title and Ownership Verification

5.1 Lien Checks

Comprehensive lien and encumbrance verification

5.2 Ownership Verification

Title chain verification

5.3 Loan Balance Checks

Outstanding loan balance checks

5.4 Insurance History

Insurance claim history review

6. Inspection Standards

All inspections are conducted by certified automotive inspectors who follow industry-standard procedures and maintain detailed documentation of their findings.

7. Dispute Resolution

If you disagree with our valuation, you may request a second inspection or provide additional documentation that may affect the vehicle's value. All disputes are handled through our customer service team.

8. Quality Assurance

We maintain strict quality control standards and regularly audit our inspection processes to ensure accuracy and consistency.

9. Privacy and Data Protection

All inspection data and photographs are handled in accordance with our Privacy Policy and UAE Personal Data Protection Law. We do not share your vehicle information with third parties without your consent.

10. Contact Information

For questions about our inspection process:

• Email: [email protected]
• Phone: +971 4 123 4567
• Address: Business Bay, Dubai, UAE

11. Updates to This Policy

This policy may be updated to reflect changes in our inspection procedures or regulatory requirements. Any material changes will be communicated to customers in advance.